Care plans and retainers
Track the public websites included in ongoing maintenance without turning every client into a separate operations project.
Client website monitoring
A monitoring workflow for the client sites you maintain.
WebWatch is built around the agency loop: add the client URL, confirm alert coverage, and keep status evidence available when a client asks what happened.
Client-site watch listAlert coverage visibilityIncident historyStatus-first dashboard
Agency overview
Client site status
18
Covered
1
Slow
0
Incidents
Retail client
client-site.example.au
Online219 ms48 sec ago
Bookings site
client-site.example.au
Slow1.6 s1 min ago
Agency site
client-site.example.au
Online184 ms2 min ago
Email alert path
Default account email coverage
URL-first setup
The site intent survives signup
What it helps with
Monitoring that fits client maintenance work.
Post-launch confidence
Keep a basic uptime record after DNS changes, CMS updates, hosting moves, or new site launches.
Client communication
Use last check evidence and incident history as a starting point before replying to a downtime report.
Workflow
From URL to coverage to evidence.
The launch workflow stays deliberately narrow: add the site, confirm alerts, then use status and incident history to see what happened.
- 1
Create the monitor from the client URL
The monitor form is prefilled from safe signup intent when a visitor starts from a public URL.
- 2
Check alert coverage before relying on it
Coverage is visible as a first-class dashboard state instead of being buried in settings.
- 3
Review incidents without losing context
Incident and status views keep the current state, last check, and alert posture close together.
Practical answers
Can I monitor websites for clients?
Yes. The product direction allows commercial client-site use, subject to the plan limits and acceptable-use terms.
What should agencies set up first?
Start with the highest-value client sites, confirm email alert coverage, then add more monitors as the workflow proves useful.
Does WebWatch replace incident management tools?
No. The launch scope is simple uptime monitoring and email-first alert coverage, not full on-call scheduling or enterprise incident response.
Start with one client site.
Create the monitor intent first, then finish account setup and alert coverage inside the dashboard.